dealers and service teams
Preserve equipment context from intake through completed work.
Keep reported issues, photos, inspection findings, service tasks, parts context, comments, and customer-facing proof connected to the equipment.
Dealer · intake to handbackproduct scene · drawn from the design system
intake
Customer unit arrives · record created from VIN
Intakediagnose
Fault history + inspection findings shared with the customer
Findings sharedservice
Work order with photos, parts, and hours
In servicehandback
Customer gets the proof page, not a PDF
Deliveredwhere work starts to strain
Connect the handoffs around the machine
friction 01
Intake details get separated from service work
friction 02
Technicians need history before diagnosis
friction 03
Customers need a clear explanation of completed work
practical workflow
Make the next decision visible
step 01
Capture condition and reported issue
step 02
Assign and document the work
step 03
Close the loop with service history and shareable evidence
capabilities this workflow depends on
Walk through GearJoT for dealers and service teams
Bring one machine's worst week. We will show you how the record, the inspection, the task, and the proof stay connected — from finding to fix, in one system.